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Free Aussie shipping for carts over $60.
Ooh, and sign up to save on your order.

12718E4D-AFE9-4893-9EC6-DA34D05229F2 Created with sketchtool.

Free Aussie shipping for carts over $60.
Ooh, and sign up to save on your order.

How long will it take to get to my letterbox?

Depends where you live.
Australian based? See you in 2-9 working days for standard delivery.
Australian based? See you in 1-3 working days for express delivery.
International? Postman Pat takes 14-21 working days for standard delivery.
If you’re experiencing delays, hit up our customer service team care@bff-skincare.com.au and we’ll see what’s going on.

How much does shipping cost?

Free on all orders over $60 in Australia.
Orders under $60 in AUS incur a $10 shipping fee.
Australia Express Shipping $10.
Standard International shipping fee is $15.
Express International shipping fee is $35.

Can I change my shipping address?

Oh, we’ve all been there. Orders are dispatched Mon, Tue, Wed, Thur, Fri at 1pm. Email care@bff-skincare.com.au as soon as possible with your order number and new address, and hopefully we can sort it out.

Can I track my order?

Keep an eye on your inbox.
We’ve sent you a tracking number to keep an eye out for where your package is.

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Free
Shipping

If your order's over $60, you can count on free speedy postage.

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Backed by Science

It wasn’t fun talking to scientists, but we did it for you guys.

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Pay later with AfterPay

When life hasn’t caught up with payday, we got you.

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Doing our bit

We like helping all faces. Planet and animal ones, too.